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Web-Instan Technical Support
In accordance with our business model policy,
we serve you the best Support on the Internet that let you to excel your trouble in our Software.
- Documentation
Online help is available throughout the system,
content sensitive help is just a mouse click away,
no matter where you are.
If you are more of the "print it out" type,
we have a downloadable .pdf version of all the docs.
- Technical support
- Standard Support
Web Based
We maintain a web site devoted to Technical Support.
From this convenient site,
you'll have access to documentation,
our Knowledge Base,
and official hints, tricks, tips, and advice.
- Web-Instan Forum
Let collaborate with web-instan others user.
This is a dynamic medium, where you can publicly post your question or issue, and receive advice, instruction, or directions from our support staff, as well as other users. The Forum are the best, most convenient means of getting support, as we monitor them very, very closely, and answer each and every question within a matter of a few hours*.
99% of all support issues can be handled via one of the free systems: Web or Newsgroups ... only on rare occasions is personal attention a requirement
- Contact Email
- Upgrades
Maintenance Releases, bug fixes,
and minor upgrades (ie: Upgrades within the current version)
are provided to you free of charge.
Upgrading to new releases, versions,
and programs are offered to you at a reduced rate. But still free for Encrypted Source
We feature a "Self-Upgrade System".
By now, you should realize that we do everything
as completely and professionally as possible,
and this is an extension of that.
In your admin program, there is a button you can press
that will compare your versions of the currently
installed programs against the latest
versions on our server.
Should a program need upgrading,
fill your site information into the form, and go.
In about 2 minutes, our server will
FTP and install the latest and greatest
right into your system. You'll never miss a beat!
Wemaster
Web-Instan.com
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